Monthly Archives: March 2009

How and When to Make Concessions in Sales

March 17, 2009
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Getting What You Want From that Big Deal In any large complex sales deal it is inevitable that the customer will try to get you to make concessions. They will try to get you to bring the price down, or they will try to get you to throw in bonuses. What you need to...

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Games Customers Play and How to Win Them

March 5, 2009
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Sales negotiations can be a fierce game. Just when you think that you’ve won, you’re customer pulls a new trick out of their sleeve and trumps your hand. In complex sales, this is a constant occurrence. As a sales person the best thing that you can do to keep your negotiations game in top...

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